I need more help. Who should I contact?
For assistance with project-related questions, such as requesting project access, please contact your project administrator. For technical assistance, please contact our support team.
Need further help? Contact us for assistance.
- Getting Started
- How do I manage my product list?
- How do I manage my team?
- What data is required for my products?
- What is an HPD?
- How are products scored?
- How is LEED compliance determined?
- How is LBC compliance determined?
- How do I enter my MasterFormat classification?
- How do I enter new product certifications?
- What is nested vs basic content inventory?
- One of my product contents isn't in the Chemical and Material Library. What should I do?
- Some of our contents are proprietary. What should I do?
- Can I import product data from the HPD Builder?
- Can I publish my HPD through Portico?
- Can I copy data between product records?
- What are Common Products?
- I need more help. Who should I contact?
- Getting Started
- How do I set up a project?
- How do I manage my project team?
- How do I find products?
- How do I add a new product to the product library?
- How do I request information on a product?
- I noticed a duplicate product or other error in the product library. How should I report it?
- What do product scores mean?
- How is LEED compliance determined?
- How is LBC compliance determined?
- I need more help. Who should I contact?